Storm damage isn't always obvious from the ground. Hail dents, lifted shingle seals, cracked ridge caps, and bruised shingle mats don't show up from the driveway. Our HAAG-trained inspectors get on the roof and check every slope, every flashing detail, and every penetration point.
Our storm damage process is straightforward: free inspection, full photo documentation, direct filing with your insurance carrier, meet the adjuster on-site, and handle the repairs once the claim is approved. We don't ask for money upfront on insurance claims. You pay your deductible and insurance covers the rest.
Our Storm Damage Repair Process
Free Storm Inspection
Within 48 hours of the storm, our inspector is on your New Wilmington roof. We check for hail impact, wind-driven shingle lift, cracked ridge caps, and any penetration failures. A full photo report is provided regardless of whether damage is found.
Insurance Claim Filing
Don't call your insurance company cold. Let us inspect first so the claim includes complete documentation from day one. Incomplete initial filings lead to underpayment. We file it right the first time.
Meet the Adjuster
We meet your insurance adjuster on-site and walk the roof together. Point out every area of damage documented in our report. If the adjuster misses something, we supplement with additional evidence.
Storm Restoration
We handle the work and coordinate final inspection with your carrier if required. After completion, you get before-and-after documentation and your warranty paperwork. The entire process, from storm to finished roof, managed by New Wilmington Roofing & Maintenance.
What New Wilmington Customers Say
"From the first phone call to the final walkthrough, everything was seamless. The team was courteous and efficient. Already recommended them to two friends."
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
"Our neighbors recommended them and now we understand why. Meticulous attention to detail and they treated our home like it was their own."
Why Choose New Wilmington Roofing & Maintenance for Storm Damage Repair?
24-Hour Emergency Response
Storm damage can't wait. Our New Wilmington crew tarps exposed areas within 24 hours to prevent secondary water damage while the claim is processed.
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.
HAAG Certified Inspectors
HAAG certification is the insurance industry standard for forensic roof inspection. Our reports are trusted by adjusters because they follow the same methodology carriers use.